returns
Customer Satisfaction & Return policy
In the unlikely event that you would not be satisfied with your product, simply contact customer service within 14 days of receiving your order by emailing contact@leahopebonzer.com with:
* Your name
* A detailed description of the problem
* Your order number
* Some pictures of the issue
Including these things will help us to resolve things quickly. Please allow 1-2 business days for our team to be in touch with you.
We are unable to exchange or refund your order for customer created errors such as color differences between your computer and our professionally calibrated printing systems, typos and misspellings, poor image quality or low resolution, layout errors and missing images, blank pages or mistakes in product design, content quality, product selection mistakes (i.e. product size, style or cover choices).
We cannot provide exchanges or refunds due to damages caused by customer handling, storage or treatment.
We reserve the right to request that your return the product to us and at our discretion; offer an exchange or reprint, offer a refund. Please ensure the work is packaged appropriately and that it is protected. Ideally, use the original packaging in which the item was delivered, including all protective material.